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Forum Discussion
Router app doesn’t show connected devices
Hello, I have 20+ devices connected to the internet, but only 6 show in the nighthawk app. I am trying to control my daughter’s computer use but it’s impossible if I can’t see it and turn off the con...
Was this working on prior version of FW by chance or has been been happening all along?
larryebert wrote:
With Nighthawk app only two devices out of 12 were showing they were connected even though all devices were in fact connected. they all were visible in the browser. the R7000 router Firmware and App versions are the latest, v1.1.11.126 and 2.10.6.1635 respectively. I have tried factory reset of the router which worked for about an hour than reverted back to the same issue. App removal and reinstall did nothing.
I think in the distant past this issue occurred sporadically. I spoke briefly with a tech and he said to try changing the Router password. I'm not keen on doing that because it requires changing it in all of the devices. And I'm seeing all the devices in the browser.
Router login or wifi password?
larryebert wrote:
I think in the distant past this issue occurred sporadically. I spoke briefly with a tech and he said to try changing the Router password. I'm not keen on doing that because it requires changing it in all of the devices. And I'm seeing all the devices in the browser.