Setup Problems with AX1800 Mesh Extender

[NebraskaCity]

Installed Nighthawk as per instructions on my Android.  The app says I must create a Netgear account, but when I click create account, it says "Your Request Timed Out" after 3 seconds.  It does not matter whether I click "Create New Account" or "Sign into existing account," the result is the same.  

[FURRYe38]

Try creating an NG account here using a PC and web browser first:

https://www.netgear.com/support/#