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Forum Discussion
“Something went wrong” when finishing nighthawk Wi-Fi app set up
I got this Nighthawk from our land lord. We had the internet switched to our account. The Technician set up out new modem and internet connection. I factory reset the Nighthawk and used the nighthawk...
- Nighthawk x10 R9000, the modem is the newest modem from century link not sure what it is exactly but it is the same modem it was working with previously.
DRHENDE wrote:
... the modem is the newest modem from century link not sure what it is exactlyWithout that information, we are just guess what is happening at your end.
DSL? Cable? Something else? Does it have a row of Ethernet ports on the back?
You seem to be using a mobile app to set things up. (Which one? iOS? Android?)
Have you tried using the browser graphical user interface (GUI) and a wired Ethernet connection
Troubleshooting relies on having accurate step by step details of what you are doing, and where things go wrong.
Manuals are always a good place to start.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
That page will also have any software, firmware and drivers for your device, if they exist.
Begin with the Quick Start/Installation Guide.- It is hooked up to a dual dsl to a modem that can have dsl or fiber connection. It does have multiple Ethernet ports on the back. I used the app on my iPhone and iPad with IOS. I have tested the wired Ethernet directly to my computer and that worked.