Orbi WiFi 7 RBE973
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UP for R6900v2 not working

TVGuy
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UP for R6900v2 not working

Just updated firmware on my R6900v2 to 1.2.0.16_1..0.1.  

 

According to release notes  shown on theAdmin access, it included Interfacing with UP app.  AFter installation, I downloaded  and installed the UP app on my Galaxy S5 and it tells me the router is not supported by UP.

I uninstalled /reinstalled the app with no better results.

 

I have already installed and am quite happy with my router.  I just wanted to be able to use UP to acces and maintain it.

 

Why is it not working?

Model: R6900|Nighthawk AC1900 Smart WiFi Router
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Re: UP for R6900v2 not working


wrote:

Just updated firmware on my R6900v2 to 1.2.0.16_1..0.1.  

 

Did you reset the router to factory settings after the firmware flash?

New firmware sometimes introduces changes that are not compatible with the old configuration. The Up App is a new way of doing things which may explain the need for a reset.

While it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.


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