Unable sign in to openDNS account to set-up parental controls using NETGEAR Genie

[HandOverFist]

Nighthawk RS6400 V1.0.1.22_1.0.17

NETGEAR Genie Version 2.4.36 - Desktop & iPhone app

Steps to reproduce the error:

Start NETGEAR Genie app, either desktop or mobile app

Click on Parental Controls tab

Click on Yes, use my existing OpenDNS account radio button then click [Next] button

Enter Username and Password, then click [Next] button

App displays Signing into OpenDNS... dialog for a few seconds

Dialog closes and an error message is displayed above the login name:

"There was an error signing in, please make sure you're connected to the Internet and try again."

Using the same OpenDNS user name and password is successful at https://login.opendns.com

This is a serious issue because the primary reason I bought the router was to make Internet access safe for the family.  What is the problem and how do I resolve it?

[michaelkenward]

Does this get you anywhere?

https://netgear.opendns.com/sign_in.php