Orbi WiFi 7 RBE973
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Unable to log into Netgear Genie

nutjob
Aspirant

Unable to log into Netgear Genie

I am unable to log into Netgear Genie on my mobile device (Iphone 6+) as well as on my pc (Win10). I can see the network map on both however when I try to log in, it just clocks and then tells me it timed out. I have tried uninstalling and reinstalling on both devices, didnt resolve the problem. I have tried logging in with manually entering the IP address, didnt resolve the problem. It used to work fine on both devices, but a few weeks ago it all changed. I can log into the router from a web browser using 192.168.1.1. However Genie no longer works.

 

 

Netgear Genie Version 2.4.38
 
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nutjob
Aspirant

Re: Unable to log into Netgear Genie

I downgraded the firmware to 1.03.36_1.1.25 and now can get in on my pc. However I cannot get in on my mobile device. I get "Login Failed... The netowrk connection is busy, try again later. If it fails constantly, power cycle your NETGEAR router and try again."

No matter what I do, I cannot get in

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