NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

AnyToddy's avatar
AnyToddy
Aspirant
Feb 12, 2017

Unable to login Router settings for WNDR4300v2 via Genie

Their is only one function could not be used normally shown as below.

When I want to check settings for the router(WNDR4300v2),it is always sticking to this page.

screenshot20170212.JPG

 

 

Even if I click "Cancel" and re-input the username/password and click OK again, it always goes to the warning message attached.

screenshot20170212_2.JPG

 

Could anyone cfm Genie do not support WNDR4300v2?

Thx. 

6 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    You seem to be connecting over a wireless network (NETGEAR43).

     

    Are you connected to the wifi?

     

    It is usually easier to do that sort of thing wired.

    • AnyToddy's avatar
      AnyToddy
      Aspirant

      Yes, my pc connects to router wirelessly.:manhappy:

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        Have you signed into the wifi before you try the genie?

         

        Remember, the wifi password is not the same as the router password.