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Solved
Unable to see attached devices on Nighthawk App
Hi, any help would be appreciated. Up through last night, I was able to see all of my attached devices accessing my router on the Nighthawk app though the device management section of the app. Desp...
OK, just updated the app to version 2.5.1.10 this morning and in the spirit of a festivus miracle, it seems to work again to show the devices. So far, so good.
Hello Community,
For those experiencing issues with their Nighthawk app please send me a private message. Please provide me with the following info as I'd like for our support team to reach out for further assistance.
Name:
Email:
Phone:
App Version: (iOS or Android)
Router Model:
Router Firmware Version:
Thanks,
Christian
Same issue. I'm a parent who bought this router so I could easily toggle usage on and off as needed. Device manager displays..."No Device Found!" Modem connects direct to router...no extender. I did factory reset & reinstalled app...all firmware is current. I'm still showing 0 devices in the app. I can see all devices if I login to router via web browser but not what I paid for. Thanks.
App Version: iOS
Router Model: Nighthawk XR500
Router Firmware Version: v2.3.2.56