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Forum Discussion
Mike1567
Jun 21, 2022Guide
“We can’t find your router” message in Nighthawk app- AC1000
The Nighthawk app keeps losing connection with my router. I am trying to check for firmware updates thru the app and can’t check since it can’t find the router. My device is connected to my router and...
- Jun 21, 2022
If you're on iOS, make sure icloud relay and private mac/ip address options are disabled. They can cause issues with the app
plemans
Jun 21, 2022Guru - Experienced User
What firmware version are you on?
You can find the firmware versions and the manual here to update
https://www.netgear.com/support/product/R6080.aspx
Mike1567
Jun 21, 2022Guide
I was able to update it (look at last reply). The issue now is the nighthawk is again having issues finding the router