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Forum Discussion
Mike1567
Jun 21, 2022Guide
“We can’t find your router” message in Nighthawk app- AC1000
The Nighthawk app keeps losing connection with my router. I am trying to check for firmware updates thru the app and can’t check since it can’t find the router. My device is connected to my router and...
- Jun 21, 2022
If you're on iOS, make sure icloud relay and private mac/ip address options are disabled. They can cause issues with the app
plemans
Jun 21, 2022Guru - Experienced User
I'm not the biggest fan of the app. I'd try logging in through the browser and checking. then you can compare your firmware version to the one on the support site and see if you're actually out of date