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Forum Discussion
Mike1567
Jun 21, 2022Guide
“We can’t find your router” message in Nighthawk app- AC1000
The Nighthawk app keeps losing connection with my router. I am trying to check for firmware updates thru the app and can’t check since it can’t find the router. My device is connected to my router and...
- Jun 21, 2022
If you're on iOS, make sure icloud relay and private mac/ip address options are disabled. They can cause issues with the app
Mike1567
Jun 21, 2022Guide
Ok. Yeah, I guess I have to do that. Would like to use the app though and wish there was a solution to this
plemans
Jun 21, 2022Guru - Experienced User
If you're on iOS, make sure icloud relay and private mac/ip address options are disabled. They can cause issues with the app
- Mike1567Jun 21, 2022GuideInteresting… Where do you find this setting on the iPhone ?
- Mike1567Jun 21, 2022GuideThis solved the issue! Thank you
- plemansJun 21, 2022Guru - Experienced User
Glad that woked!
- michaelkenwardJun 21, 2022Guru - Experienced User
Good thing that plemans has a better memory than I do.
I'd still like to track down the detailed post that explains this issue in detail. Then we could throw it at the many people who turn up here with this problem.
Hard to know who to blame. Is it Apple for its usual industry hostile tactics? (See USB-C connectors.) Or Netgear for not keeping up with sensible security measures?