X^S-AC 3600 - Can't Login

[abm1]

Can't log into router from iPad Pro.  Reinstalled latest router firmware, rebooted router, unintsalled and reinstalled Nighthawk app on iPad.  Also installed Nighhawk app on iPhone X and can't log in from there either.  I can however log in direcly to router IP address. 

Intermittedn error message such as: log in timed out, not connected to WiFi network.  

Reviewed posts and do see this was issue a few years back but no recent posts.

Any thoughts?

Thanks

[abm1]

As I previously mentioned I can log in through IP address.  It's the Nighthawk app that I'm having issues with

[michaelkenward]

---

@abm1 wrote:

As I previously mentioned I can log in through IP address.  It's the Nighthawk app that I'm having issues with

---

The iOS Nighthawk app seems to be having problems on some devices at the moment.

Netgear is on the case.

I have no idea what the X^S-AC 3600 might be. It isn't a Netgear mode number. R7960P?

[abm1]

Yes, thank you for the update