connect to nighhawk app

[gurukrm]

the R7000P AC2300 will not connect to my NIGHTHAWK app.  It is clearly connected to the internet and I can connect to the internet provided by it through many devices. I've done the reset.  I've tried using a QR code generated online as well.

Any advice?

[plemans]

Can you log in through the browser? 

What modem/gateway is the router connected to? 

Is this a new install? 

[michaelkenward]

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@gurukrm wrote:

the R7000P AC2300 will not connect to my NIGHTHAWK app. 

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It is the other way round. The app connects to the router

Is this a local wifi connection, or are you diving in through Anywhere Access?

For Anywhere Access to work you have to set it up first. That involves creating a "cloud" account through MyNetgear.

What happens when you try to connect?

Android or iOS?