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content not blocked

roxie23
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content not blocked

Doesn"t block any content even though the categories are checked. Parental controls are on Why doesnt this work anymore?

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Message 1 of 2

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DexterJB
NETGEAR Moderator

Re: content not blocked

Hi @roxie23,

 

1. What is the version of the NETGEAR Genie program?

2. What is the model number of your device?

3. What is the firmware version of the device?

4. Does the issue occur on all devices?

 

Regards,

 

Dexter

Community Team

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Message 2 of 2

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DexterJB
NETGEAR Moderator

Re: content not blocked

Hi @roxie23,

 

1. What is the version of the NETGEAR Genie program?

2. What is the model number of your device?

3. What is the firmware version of the device?

4. Does the issue occur on all devices?

 

Regards,

 

Dexter

Community Team

Message 2 of 2
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