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genie won't open advanced
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2015-10-17
10:18 AM
2015-10-17
10:18 AM
genie won't open advanced
clicking on the genie advanced tab brings a gray overlay and no action. i want to install the firmware upgrade.
Message 1 of 4
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2015-10-19
02:33 PM
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2015-10-26
03:00 PM
2015-10-26
03:00 PM
Re: genie won't open advanced
tried the upgrade originally on a windows vista system and today on a windows 7.
on both, genie won't open the advanced tab.
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2015-10-27
12:10 PM
2015-10-27
12:10 PM
Re: genie won't open advanced
Hi @hp1367,
May I know if you have tried resetting the device to factory settings? If not, please refer to the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
Message 4 of 4
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