iPhone app "Logon timed out" when enable "Always Use HTTPS to Access Router"

[chiyuliu67]

For my R7800 router, as long as the "Always Use HTTPS to Access Router" under "Advanced Setup -> Web Services Management" is enabled, I cannot connect to the router using the "NIGHTHAWK" app on my iPhone -- it always says "Logon timed out". 

As soon as I disable the "Always HTTPS" for "Web Services", it works fine.

The app version is 2.9.5.14

The Router Firmware Version is V1.0.2.82

Is this a known issue and is there a fix for this?

[Christian_R]

Hello chiyuliu67,

Do you have remote access enabled? This feature is typically used with remote access.

Christian