NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

susanmott's avatar
susanmott
Follower
Dec 09, 2015

netgear genie not compatible with windows 10?

HI, i see many discussions here about the problems with Netgear Genie app and windows 10.  I have a newly purchased Netgear R6220.  I installed the Genie app onto my windows 8 laptop, and it was work...
Genie
Nesimovic's avatar
Nesimovic
Aspirant
Dec 26, 2015

i'm having sam problem as you are. installed it yesterday works fine on iOS but not on win10 surface pro 3...

Gerry_SA's avatar
Gerry_SA
Tutor
Dec 26, 2015

Nesimovic

Hi,

I have Genie 2.4.20 working fine with Win10 on my Surface Pro 3, although I originally had the "stopped working" problem.

I have posted the "solution" that worked for me here.

The Win10Pcap file can be downloaded here.

I hope it may help.:smileyhappy:

 

Regards,

Gerry