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Forum Discussion
netgear genie not compatible with windows 10?
HI, i see many discussions here about the problems with Netgear Genie app and windows 10. I have a newly purchased Netgear R6220. I installed the Genie app onto my windows 8 laptop, and it was work...
Dexter, Thanks for your notes, all OK until using the 2nd link http://netgear.com/home/ discover/apps/genie/aspx, which returns. Page not found, any further suggestions please
If the idea is to get the latest version of the Netgear genie, maybe it would work just go to the support pages for your product (or any current product) and get it from there.
Does this work?
http://www.netgear.com/home/discover/apps/genie.aspx
It is the generic genie home page.
Or is it dishing up an older version?
Hi Michael, The idea of Dexter’s post was to go back a few versions of Genie, ie V2.4.12exe, following his suggestions all was going well but from this route, but the final repair link didn’t function correctly. Somehow or the other some life has returned to Routerlogin (reversion as stated earlier) giving me access to a Genie but right now I feel a little uncomfortable on what has or is happening to my settings, Probably earlier setting up fault by me, so for now onwards and upwards to the final resolution.
I realise that this was what Dexter advised.
Your note about the broken link was his reference to where to get the current version of the Netgear Genie.
His link to the latest version of the Netgear genie was broken. The one I provided works. It gets you the latest version of the genie for most current devices.
In other words, I have told you where you can look for the file that you would have got had Dexter's link worked.
Did you try the link I posted? Did you compare it with Dexter's? The two look remarkably similar.
- Hi again Michael, Yes your link worked OK but it did not offer the way to complete what Dexter indicated. It identified that my Router was included on the listing. As I indicated earlier the Routerlogin appears to be available but have not had the time this weekend to thoroughly check it out. It is the retro version he suggested, for any earlier set up errors I may have made etc, snow clearing etc plus family items. I am aware that both links are identical, but so far appear to giving different results. Would expect it is my own finger problems and in time will identify whats happening. Intend giving time to this tomorrow onward's. Will post results when sorted and tested. Thanks again
Dexter's link had nothing to do with the rest of the process. It was there to get you the file you needed. (If you had the latest version of Genie already, you could have skipped that step.)
First you had to download the software. Then you had to follow the rest of the stuff.
After you have retrieved and installed the software:
6. Look for the same folder under the same location and delete the folder. (see step 4)
7. Replace the folder with the folder that you pasted on the desktop from the working version of NETGEAR Genie.
8. Close the NETGEAR Genie program through the system tray.
9. Re-open the NETGEAR Genie program and check if it works.
10. The version number may display 2.4.12 since it is using the drivers for that version.Those steps are, as you put it, "the way to complete what Dexter indicated". There is no way that he could do that with a link.
Maybe I am explaining this badly although it seems obvious to me. But perhaps someone else could step in with an even simpler explanation. Or just wait for Dexter to get back to work.