Orbi WiFi 7 RBE973
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nighthawk app no longer recording profile history

ceng82
Follower

nighthawk app no longer recording profile history

I have several devices set up to various profiles on my Nighthawk app, It's been working pretty well thus far and recording site history. However, as of today it suddenly stopped at about 12:55 Central. This is the case for all profiles. 

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FURRYe38
Guru

Re: nighthawk app no longer recording profile history

What version of the NH app are you using? 

What mobile platform is NH app install on?

Be sure to disable any MAC Address randomizers while at home:

https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-...


Has a power off for 1 minute then back ON with the ISP modem and router and mobile devices been performed ?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.

Turn off mobile devices.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of devices.

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