Orbi WiFi 7 RBE973
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phone app problem

GPhillip
Follower

phone app problem

I have had an XR700 for about a year now.  The device manager has never worked on my phone.  I get the error message "sorry, the action was failed please try again"  the app and the router are both up to date .  It looks like a pretty common problem.  Is there any kind of resolution?

Model: XR700|Nighthawk Pro Gaming Router
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Christian_R
NETGEAR Employee Retired

Re: phone app problem

Hello GPhillip, 

 

May you reinstall the Nighthawk app and power cycle your router. 

 

Christian 

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