unknown iphone on list of devices and wont pause

[shadowripper]

On my app, it shows 9 devices,  one shows an unknown iphone but when I pause it,  the slider wont stay on pause, it keeps sliding back to resumed.    when I open my app on my computer to look, there is an iphone there as well and when I click to block it, it wont block it.   

thanks

[DexterJB]

Hi @shadowripper, welcome to the community! Does the device show up on the router UI? What is the firmware version of the router?

Dexter

[shadowripper]

Hi Dexter.  thank you for replying

yes, the device is on the router UI as well as the Night hawk app.    My version is 2.4.54

[DexterJB]

Hi @shadowripper, if it is an option, you can try changing the wireless password for your network and reconnect only your known devices then check if the iPhone will remain as an attached device.

Dexter

[shadowripper]

thanks