CONNECTING TO ROOMBA 960

[VorisJ]

I cannot get my Roomba to connect with my MR60 Nighthawk mesh wifi 6  router. The Roomba needs to connect to 2.4GH and Roomba tech support thinks it's only picking up the 5.0GH. Is there a way I can make it connect to 2.4GH?

[VorisJ · Accepted solution]

Got it working. I deleted and reinstalled the app. It connected and finished the installation process.

[schumaku]

Here again, also the Roomba 960 does have a 2.4GHz only interface, why should it even try to connect to the 5 GHz radio? 

Considering both radios and the LAN ports on the Nighthawk Mesh system connect to the very same L2 network, ask thier support why it could make a difference if the phone running the discover/config App does come to that L2 network over 5 GHz (or is even on another access point) - this is the "it's only picking up the 5.0GHz" part (their support needs to learn reding their product specs!) - while the IoT device does connect to 2.4 GHz only - this is the "make it connect to 2.4GHz". Everything is perfeclty L2 transparent on the [W]LAN side, as it's ONE NETWORK, the communication is fully transparent.

There is no reason why an App should ask to connect the mobile to the router 2.4 GHz interface...

[VorisJ]

A lot of what you said went over my head, lol. I’m a little savvy, but I get to a point where it says you are connected to the Roomba, please use the app to continue setup. Then after waiting, I get a could not connect. It won’t go any further.

[schumaku]

Doesn't the App (or the support) state the mobile device with the App must be connected to the 2.4 GHz radio?

[VorisJ]

It doesn’t, but tech support told me the Roomba will only connect to 2.4GH. During setup is ask if I want to join the roomba’s network. I select join and then it says connected to Roomba. As it keeps going, it says there was a problem could not connect and retry. Even rebooted the Roomba to factory settings. Now before I got the new WiFi mesh, it use to work on my old router and WiFi.

[VorisJ · Accepted solution]

Got it working. I deleted and reinstalled the app. It connected and finished the installation process.