Firmware update not showing in auto-update

[in2ndo]

Hello everyone, 

I just bought and installed a Nighthawk MK83 / 3600 router .  current version on the rounter web page and iOS app.  is V1.1.4.6 and version on the negear site 1.1.5.4 . 

Is there a reason for this?  I've run the check on the router's webpage and the iOS app and it says there is no update. I know I could download them and do it manually I guess.  but I'm trying to avoid that. to not create possible problems.  and I think if there is an update available. it should be happening automatically if that is how the router has been set up. 

Thank you. 

[plemans · Accepted solution]

In my experience on here, if you're hardwired in, the manual update has less errors/corrupt firmware issues. 

It tends to be when it auto-updates, when done over wifi, or when done via the app that we see corrupt firmware issues. 

its why its one of the most frequent recommendations (manual update over hardwired connection)

[plemans]

sometimes the manual update server sees/gets the update before the auto update server. 

You can manually update. If you do so, update the satellites first, then the router. 

[in2ndo]

That did cross my mind.  but since June? doesn't netgear have a computer set all this up?  or someone uploads them to the different servers manually. ... LOL.  

[plemans]

what modem/gateway is it connected to? 

I've seen times where a double nat causes the auto-update not to function properly

[in2ndo]

Thanks for the reply.  the modem is from spectrum cable.  and is a plain modem.  doesn't have routing capabilities.  I just did the manual update and went smoothly.  hopefully I wont have to do that again.  by experience.  the manual updates tend to have issues more often. 

[plemans · Accepted solution]

In my experience on here, if you're hardwired in, the manual update has less errors/corrupt firmware issues. 

It tends to be when it auto-updates, when done over wifi, or when done via the app that we see corrupt firmware issues. 

its why its one of the most frequent recommendations (manual update over hardwired connection)