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I have 2 unknown devices connected to my MR60. How can I disconnect them?

fmooibe
Initiate

I have 2 unknown devices connected to my MR60. How can I disconnect them?

how did two devices get connected to my wifi? How can I disconnect them?

Message 1 of 7
plemans
Guru

Re: I have 2 unknown devices connected to my MR60. How can I disconnect them?

What devices are they?

do you have smart device? Alexa's? 

do they have mac addresses? 

 

You can always go into access control and disable their access 

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 2 of 7
jomonugget
Aspirant

Re: I have 2 unknown devices connected to my MR60. How can I disconnect them?

To add on to the other post, apple's new update comes with a Private Address feature that spoofs the devices MAC Address for privacy reasons, you might be seeing a different MAC Address on your wifi and it could be yourt own phone's multiple MAC's.  

Message 3 of 7
FURRYe38
Guru

Re: I have 2 unknown devices connected to my MR60. How can I disconnect them?

Any progress on this? 


@fmooibe wrote:

how did two devices get connected to my wifi? How can I disconnect them?


 

My Setup Internet Cable 1000↓/50↑ CAX80 Mode Mode | ISP SparkLight | Wifi Router Orbi CBR752 v4.6.7.7(Gateway Mode), Wired BackhaulSwitches Netgear GS105/8 | 

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, CBR750, RBK953(v6.0.3.68) & XR450(v130), RBK853 v4.6.7.5(AP) & RBK752 v4.6.7.5, RBK50(v23), SXK30(v110), R7000(v34), R7800(v84), R7960P(v84), RAXE500(v78), EX7500/EX7700, GS308v3 and WNHDE111


 


 


Testing

Message 4 of 7
fmooibe
Initiate

Re: I have 2 unknown devices connected to my MR60. How can I disconnect them?

it was 2 devices already connected to my elan.
When I UPDATED the app, it forced new names and icons in the device list ! SOOOOOOO
my Samsung stove oven became a smartwatch, and my Feit smart floodlights camera became a TV.
PRETTY funny right? But I THOUGH(naturally) that someone had connected a TV & Smartwatch!
The update should NEVER do something like that, rather an informational message explaining what is NOW AVAILABLE through the update and how to access it to make WANTED adjustments!
Message 5 of 7
FURRYe38
Guru

Re: I have 2 unknown devices connected to my MR60. How can I disconnect them?

Crazy devices. 

Sounds like you have it figured out. 

 

My Setup Internet Cable 1000↓/50↑ CAX80 Mode Mode | ISP SparkLight | Wifi Router Orbi CBR752 v4.6.7.7(Gateway Mode), Wired BackhaulSwitches Netgear GS105/8 | 

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, CBR750, RBK953(v6.0.3.68) & XR450(v130), RBK853 v4.6.7.5(AP) & RBK752 v4.6.7.5, RBK50(v23), SXK30(v110), R7000(v34), R7800(v84), R7960P(v84), RAXE500(v78), EX7500/EX7700, GS308v3 and WNHDE111


 


 


Testing

Message 6 of 7
jomonugget
Aspirant

Re: I have 2 unknown devices connected to my MR60. How can I disconnect them?

I had something similar happen, I keep a notepad document with all the MAC addresses and names associated to the each device, simple method for tracking who's who. 

Message 7 of 7
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