Lost internet connection

[Kflaswigart]

Just came home from vacation and my wifi is out. My mesh router has a red light where it usually is blue which means no internet connection. Tried power cycling, tried to factory reset and nothing has worked. Any ideas?

[FURRYe38]

Not much to go on. 
What model mesh system do you have? 

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network

[Kflaswigart]

I have the mesh nighthawk mr60 system. I have frontier fios as my service. I will try that sequence. Thank you

[FURRYe38]

Any progress on this?