NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

lschwarcz's avatar
Jul 14, 2021
Solved

MK63 no internet connection after turning DHCP server off

Hi everyone,   I have a Nighthawk AX1800 MK63 router with two satellites. The Gateway supplied by my ISP (Ziply - Formerly Frontier) is an ARRIS NVG468MQ. Both of these devices can be a DHCP server...
  • antinode's avatar
    Jul 14, 2021

    > I want to have the ARRIS gateway be the DHCP server and turn it off in
    > the MK63. [...]

     

       Why?  Is there some actual problem which you are trying to solve?

     

    > [...] I'd prefer to use the MK63 with the satellites since that would
    > give a stronger signal.

     

       That (at last) would qualify.

     

    > Am I missing some critical configuration step when I turn off the DHCP
    > server? [...]

     

       If your actual goal was to disable the DHCP server, then you did the
    right thing.  If your actual goal was to add the MK63 to your existing
    network in a productive way, then you took the wrong path.

     

    > Right now, I can't access the configuration on the MK63 with a browser
    > on my laptop [...]


       And these devices are connected to what?

     

       "can't" is not a useful problem description.  It does not say what
    you did.  It does not say what happened when you did it.  As usual,
    showing actual actions (commands) with their actual results (error
    messages, LED indicators, ...) can be more helpful than vague
    descriptions or interpretations.

     

    > [...] I has the latest firmware installed.

     

       As always, an actual version number would be more useful than your
    opinion of what's "latest" today.

     

    > Any suggestion on what I may be doing wrong?

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual (at least).  Read.  Look for
    "Set up the router as a WiFi access point".


       One effect of selecting that mode would be to disable the DHCP
    server, but that's not all that it does.