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Re: MS 60s stop connecting to MR60 about the same time everyday

Larry101
Star

MS 60s stop connecting to MR60 about the same time everyday

I just bought the Nighthawk mesh sytem MR60 and 2 MS60s 4 days ago. The two MS60s stop working about the same time every day (7pm PST), Amber lights on both Satellites. I had to sync the satellites many times each day to get them re-connected to the MR60 router again.

 

I read somewhere that the MS 60s get an DHCP from the MR60 and expired every 24 hours, this variable can be changed but I could not find anywhere on the MR60's

settings. Last night, I assigned static IP addresses for both satellites, but they both still stop working at 7pm PST again.

 

I did not notice on the first day that the same proble happened but re-connected by themselves sometime later.  

 

I also opened a Support case and interested to know if anyone has this same problem.

 

Firmware: V1.0.6.110_2_0.49
GUI: V1.0.6.110_2.1.46.1

 

 

Message 1 of 10

Accepted Solutions
Larry101
Star

Re: MS 60s stop connecting to MR60 about the same time everyday

Lot of things could cause problems as I've read all related posts.

1. Netgear's poor DHCP server;

2. Interferences with closely neighbor WIFI's using the same channel;

3. Double-NATing (when using two routers connecting together).

 

I'll close this post as I'll figure out myself. You pay what you get!!!

View solution in original post

Model: Dual Band
Message 9 of 10

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plemans
Guru

Re: MS 60s stop connecting to MR60 about the same time everyday

What modem/gateway is it connected to? 

Is it only the satellites that drop or does the main router drop as well? 

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 2 of 10
Larry101
Star

Re: MS 60s stop connecting to MR60 about the same time everyday


@plemans wrote:

What modem/gateway is it connected to? 

Is it only the satellites that drop or does the main router drop as well? 


Modem : Netgear CM1100 ---> Netgear X6 R7900

---> Netgear AX1800 MK63 ---> MS60 Sat-1 ---> MS60 Sat-2

Only the Satellites dropped.

 

(I've just added the R7900 back as an extra WIFI SSID).

 

 

Message 3 of 10
plemans
Guru

Re: MS 60s stop connecting to MR60 about the same time everyday

do you have the MK system in access point mode? 

otherwise it causes a double nat

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 4 of 10
Larry101
Star

Re: MS 60s stop connecting to MR60 about the same time everyday


@plemans wrote:

do you have the MK system in access point mode? 

otherwise it causes a double nat


I do not set up anything special, but how do I tell? (I'll read up in the mean time). My network map shows a straight line now as I moved the boxes around.

MK60--> MS60 Sat1--> MS60 Sat-2.

 

My first day set-up, it was a triangle:

                 MK60

               /        \

              /           \

          Sat-1       Sat-2

Message 5 of 10
Larry101
Star

Re: MS 60s stop connecting to MR60 about the same time everyday


@plemans wrote:

do you have the MK system in access point mode? 

otherwise it causes a double nat


No, I did not enable AP Mode.

Message 6 of 10
plemans
Guru

Re: MS 60s stop connecting to MR60 about the same time everyday

if you're going to use the R7900, try the MK system in access point mode. 

How to fix issues with Double NAT | Answer | NETGEAR Support

 

 

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 7 of 10
Larry101
Star

Re: MS 60s stop connecting to MR60 about the same time everyday


@plemans wrote:

if you're going to use the R7900, try the MK system in access point mode. 

How to fix issues with Double NAT | Answer | NETGEAR Support

 

Plemans, thanks for all the helps. I had the following config for 4 days, no problems.

CM1100 -> R7900 -> MR60 -> MS60-1 -> MS60-2 (static IPs for both MS60s)

I still don't understand why my two Satellites keep turning Amber light (and disconnecting any devices connected to them) about the same time every day.

(All disconnecting devices die for a while ((I guess between 1 and 5 minutes) and/or reconnecting back to the MR60). Still luckly that at 7pm, my at-home workers are not at work.

 

I'll do remove the R7000 and do the following now:

                        CM1100 -> MR60

                                         /          \

                                       /              \

                               MS60-1        MS60-2  (DHCP for both MS60s)

 

I'll wait for two more days, if the problem still happens or Netgear support does not figure out what's wrong, I'll pack these three black boxes and return to the store.

 

Thanks again for following up.

 


 

Message 8 of 10
Larry101
Star

Re: MS 60s stop connecting to MR60 about the same time everyday

Lot of things could cause problems as I've read all related posts.

1. Netgear's poor DHCP server;

2. Interferences with closely neighbor WIFI's using the same channel;

3. Double-NATing (when using two routers connecting together).

 

I'll close this post as I'll figure out myself. You pay what you get!!!

View solution in original post

Model: Dual Band
Message 9 of 10
Larry101
Star

Re: MS 60s stop connecting to MR60 about the same time everyday

I thought I would update this post as I think/believe that I fugure out what the real problem was:

 

1. I work with my laptop downstair all day, next to a Sat. In the evening, I bring my laptop upstair, where the router is located. Depending on when I turn on my laptop, it looks like it tries to connect to the router. During this transition, it kills the Satellites. For the last two nights, I did not try to fix (reboot/reset/sync) but to leave them alone. They reconnect after an hour or so.

 

2. Also my cellphone (if I use WIFI), drops my call if I move a lot around the house.

 

Until Netgear can provide a solution for this, I'm not using this MK63 with 2 MS-60 WIFI mesh system.

Model: Dual Band
Message 10 of 10
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