×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Nighthawk Mesh WiFi

Welcome to the Nighthawk Mesh Community


Advanced Whole Home WiFi Click to Buy Nighthawk Mesh WiFi 6
Reply

MS60 Nighthawk Satellites not working.

Rhodesy1969
Aspirant

MS60 Nighthawk Satellites not working.

Satellites have stopped working within a couple of days of each other. One not showing any LED or signs of life, have tried different PSU to no avail. One glowing red on LED. Product registered early May 2021.

Message 1 of 4
FURRYe38
Guru

Re: MS60 Nighthawk Satellites not working.

And pressing the reset button on the MS for 10 seconds do anything? 

Has a reset been performed on the MR and setup from scratch with the MS? 

 

What FW version are you using currently? 

Message 2 of 4
Rhodesy1969
Aspirant

Re: MS60 Nighthawk Satellites not working.

Hi, One MS60 is not working whatsoever, have tried 3 x different PSU. No LED on front.

Second MS60 glowing red LED. Have tried reset and sync.

MR60 Running V1.0.6.116 Have tried checking for updates on app but it says Firmware is up to date.

Message 3 of 4
FURRYe38
Guru

Re: MS60 Nighthawk Satellites not working.

I recommend you reach out to NG support and let them know what your having problems with. Ask about RMA option:

https://my.netgear.com/support/contact.aspx

Message 4 of 4
Discussion stats
  • 3 replies
  • 1082 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7