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New MS60 won't pair, just blinks

JohnBinTN
Tutor

New MS60 won't pair, just blinks

Subject pretty much says it all... New out of the box MS60 just blinks white when plugged in.  Does not respond to the reset button (quick press, 10 second press, 1 minute press)...   It just blinks.  MR60 does not find it  Sync button does nothing either... It just blinks.  Is this a bad satellite, or what should I try?

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Christian_R
NETGEAR Employee Retired

Re: New MS60 won't pair, just blinks

Hello JohnBinTN,

 

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

 

https://www.netgear.com/support/contact.aspx

 

Christian 

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