×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Nighthawk Mesh WiFi

Welcome to the Nighthawk Mesh Community


Advanced Whole Home WiFi Click to Buy Nighthawk Mesh WiFi 6
Reply

QoS

scoggnito
Aspirant

QoS

I have the MR60 Mesh router with 2 MS60 satellites. My issue is with QoS.

 

I have it enabled, but when I select a device in the list to change the priority, it will open up a different device. Even when I do change the priority, it will remain on whatever setting it was previously on. This seems to be some sort of dynamic QoS function and I'm wondering if I disabled automatic updates to the "performance optimization database" if this will allow me to change priorities manually?

 

I have performed the typical troubleshooting; different browsers, clear cache, etc., but nothing seems to work. Firmware is up-to-date. I may just disable QoS all together.

 

Anyone else experience this issue? Support was no help either. Thanks in advance.

Message 1 of 8
Christian_R
NETGEAR Employee Retired

Re: QoS

Hello scoggnito,

 

Has support been able to follow up on your case? What firmware version is your system currently on? 

 

Christian 

Message 2 of 8
scoggnito
Aspirant

Re: QoS

Thanks for the response.

I chatted with support, but they provided no real help. Just the same troubleshooting I had already performed.

Firmware is v1.0.6.110
Message 3 of 8
Christian_R
NETGEAR Employee Retired

Re: QoS

Hi scoggnito,

 

May you send me a private message with your email address and case number(s).


Thanks,

Christian 

Message 4 of 8
NoobNoob
Initiate

Re: QoS

I'm Having the same issue everytime I click on a specific device it loads another device, i've contacted support but no help from them running Firmware Version V1.0.6.110_2.0.49 on Nighthawk mesh wifi router (MS60)

Message 5 of 8
Christian_R
NETGEAR Employee Retired

Re: QoS

NoobNoob,

 

I would recommend reverting to the firmware version below as we pulled firmware v1.0.6.110. 

 

https://kb.netgear.com/000062202/MR60-MS60-Firmware-Version-1-0-6-102

 

Christian 

Message 6 of 8
Skyfox88
Aspirant

Re: QoS

My firmware is V1.0.6.116_2.0.54 and I have the same issue, please help.

Message 7 of 8
FURRYe38
Guru

Re: QoS

Have you tired reverting FW versions as previously mentioned? 

https://kb.netgear.com/000062202/MR60-MS60-Firmware-Version-1-0-6-102


@Skyfox88 wrote:

My firmware is V1.0.6.116_2.0.54 and I have the same issue, please help.


 

Message 8 of 8
Top Contributors
Discussion stats
  • 7 replies
  • 2821 views
  • 1 kudo
  • 5 in conversation
Announcements

Orbi WiFi 7