failed firmware update on R6120

[dsmdsm]

I got an email suggesting that I update the firrmware on my R6120. 

I opened the Netware Genie on my Windows PC. 

I clicked on "Router settings" and logged in. 

Then I clicked on "update" and it reports "Failed to get firware version information."

Then I checked the current firmware and see that it is far out of date.

So I used my browser to connect instead.

I downloaded the new firmware and clicked on "upload"

It took a couple minutes, but it uploaded.

Then the router tried to restart.  After an hour the power light was still blinking.  So I disconnected it and restarted.

Fortunately, it still works with the old firmware (1.0.0.58).

Should I be thankful that the router still works and forget about upgrading the firmware?

[plemans · Accepted solution]

try going down 1 or 2 versions and try. 

[plemans]

what version did you try installing? you're 6 versions behind. 

[dsmdsm]

The file I downloaded from Netgear yesterday and tried to install was R6120-V1.0.0.80.img.

[plemans · Accepted solution]

try going down 1 or 2 versions and try. 

[dsmdsm]

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@plemans wrote:

try going down 1 or 2 versions and try. 

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Thanks.  That worked.  I went back two versions and from there I updated to the newest one.

[plemans]

glad it worked for you!

[FURRYe38]

Be sure to visit the General Routers forum for your model router:

https://community.netgear.com/t5/General-WiFi-Routers-Non/bd-p/home-wifi-routers-general

Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...
Enjoy. 📡

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@dsmdsm wrote:

I got an email suggesting that I update the firrmware on my R6120. 

I opened the Netware Genie on my Windows PC. 

I clicked on "Router settings" and logged in. 

Then I clicked on "update" and it reports "Failed to get firware version information."

Then I checked the current firmware and see that it is far out of date.

So I used my browser to connect instead.

I downloaded the new firmware and clicked on "upload"

It took a couple minutes, but it uploaded.

Then the router tried to restart.  After an hour the power light was still blinking.  So I disconnected it and restarted.

Fortunately, it still works with the old firmware (1.0.0.58).

Should I be thankful that the router still works and forget about upgrading the firmware?

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