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Forum Discussion
CaroleG
Dec 04, 2021Follower
Can’t connect wifi extender to network
Hi, I’ve just purchased a AX1800 Wi-Fi extender. I’m trying to connect it through the app. I wait for the green light, but the Netgear_ext doesn’t come up in my list of networks to select in the wifi...
plemans
Dec 04, 2021Guru - Experienced User
A couple things.
1. What AX1800 do you have? AX1800 is a speed, not a model. So what model is it?
2. usually if all the lights are green, it means its connected to the router. Did you try setting it up using wps first? if so, all the AX1800 extenders are mesh extenders. meaning they use the same ssid as the router. So if your "router" led is lit up green, its connected to the router. I'd be curious if you have set it up and just weren't aware of how mesh worked