Cannot access EX3700 Range Extender with Genie app on iPad

[Thomas12345]

Hi.  When I try to access my new Netgear EX3700 using the Genie app I get stopped at the login screen every time.  It will not accept either the default password ("password") or the password I set on mywifiext.net for the unit.

The EX3700 firmware is up-to-date as of today and I am running iOS 10.1.1 (latest) on my iPad.

Any help would be appreciated.  I would like to manage my whole network using the app, not have to go out to a website for one piece of it.

[DarrenM]

Hello Thomas12345

You will have to control the extender with the webpage as genie only supports the routers.

DarrenM