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Forum Discussion

ArsyMarci's avatar
ArsyMarci
Aspirant
Apr 19, 2020
Solved

EX2700 seems to have caused issues with my wifi

I have a Sky Q hub but have always had one room in the house that is a bit of a wifi black spot.  As we are in lockdown and it is my sons bedroom that is affected, I bought a EX27200 extender, plugge...
  • ArsyMarci's avatar
    ArsyMarci
    Apr 19, 2020
    Only once lockdown is lifted apparently! Thanks for trying to help 🙂
ArsyMarci's avatar
ArsyMarci
Aspirant
Apr 19, 2020
I think it must be. I’ve tried reboot and factory reset and it’s no better. It’s a Sky Q Hub - model ER115.
plemans's avatar
plemans
Guru - Experienced User
Apr 19, 2020

The sky router might have joined its friends in the great graveyard in the "sky". 

If its rented from your isp, they should be responsible for replacing it. 

  • ArsyMarci's avatar
    ArsyMarci
    Aspirant
    Apr 19, 2020
    Only once lockdown is lifted apparently! Thanks for trying to help 🙂