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Forum Discussion
nonnibestur
Feb 03, 2020Follower
EX3110 extender, wrong password.
When I attempt to log in to my EX3110 extender to get internet from the rouder, using the rouder password, I get this messages, "wrong password", This EX3110 is useless to me, because I don´t have any internet connection from this EX3110 extender. Therefore I can´t open, xxxxxxxxxx.net, (which is not permitted to mention in this community), whith this EX3110 extender to see the password which is incluted whith it, if there is, or/and to change the password. The NETGEAR downloads don´t answer anything, If you want answers to, "HOW TO DO" questions, If I´m not conected through this EX3110 extender. How stupid is that? Here is my question: Why do I get this message from this EX3110 if there is no password, (In the Quick Start brochure, they say that I shall use the router password), what can I do to get internet connection with EX3110, using the router password?
1 Reply
- DexterJBNETGEAR Moderator
Hi nonnibestur, welcome to the community! If you haven't setup the extender yet then there will be no password. One indicator that the extender is not yet setup is that it will broadcast the "NETGEAR_EXT" SSID/WiFi name. It is best if you do a factory reset on the extender and start from scratch in setting it up. The installation guide linked below may help out.
http://www.downloads.netgear.com/files/GDC/EX3110/EX3110_QSG_EN.pdf
Dexter