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Forum Discussion
tdebacker
Sep 05, 2020Aspirant
EX3800/AC750 not sharing internet when restarted
Hello Everyone, thanks for reading ! My issue is the following: I followed the installation procedure and my extender replicated the wifi's of my router, I can connect to it but there is no internet...
plemans
Sep 06, 2020Guru - Experienced User
When the extender is hardwired to the router it should be setup in access point mode.
when wireless is when you use extender mode.
Are you setting up using wps or the installation assistant?
What firmware is on the extender?
What router are you connecting to?
tdebacker
Sep 07, 2020Aspirant
Firmware is the last one, I did the update.
I did the setup using the WPS, and I also tried using the assistant: each time, the extender find the wifi and create the new wifi's, I can connect to them but there is no internet.
My main router is an ASUS RT-AC88U.
- plemansSep 07, 2020Guru - Experienced User
A number is more helpful than "the latest". Because the latest changes, isn't, or isn't helpful if people in the future are reading this.
What modem is the Asus connected to?
Have you tried setting a static address for the extender in the asus?
Or factory reset both the asus and extender and then do the setup?