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Forum Discussion
EX7300 On Light working only
I am running Windows 10 Pro ver 20H2. My router is the Nighthawk AX12 (RAX120). I am using the Netgear extender EX7300. I attempted to update the extender with the latest firmware after receiving ...
It is failing at the start of the process. The Router Link LED and the Client Link LED never come on anymore after I attempted to update the Firmware, EX7300V1-EX6400V1-V1.0.2.152.img on Dec 31st. Only the "ON" light turns on now. I have tried connecting the Extender to my PC using an Ethernet cable but it will only turn on the WPS. Once I disconnect the cable from my PC the WPS turns off.
I purchased this Extender new, June 26, 2020. The Extender is currently taking up space on a wall outlet.
If its new as of june 2020, then you should still be within your warranty period. you can start the rma process.
Click on "mynetgear" on the top. Register an account and the device. From there you can start the process.
I registered the Ex7300 June 26, 2020 in my Netgear profile. All standard Warranties including hardware, phone support, email support, chat support, power supply and accessories have expired. I will not pay for an additional warranty contract for this Extender.
if its refurbished/renewed/used, then you'll have a shorter warranty period. If it was new, it might be worth investigating why the warranty is expired.
Thanks, I will contact Netgear about the warranty expiration.