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Orbi WiFi 7 RBE973
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EX7500 - cannot connect to extender after firmware stall

joeec
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EX7500 - cannot connect to extender after firmware stall

EX7500 - cannot connect to extender after firmware stall... Not install... the firmware stalled during installation. after 4 hrs... just in case I had to power down as the only option to move forward.

 

I then tried connecting with mywifiext.local ( I am Macintosh Based no Windows machines ).

 

I then did a factory reset and all seemed ok, Solid Blue lighte where i am suppoed to have them... did the WPS thing but still cannot connect. Web browser just hangs and doesnt open the config page / wizard. I have treid Safari, Chrome, Firefox and even Opera but none will connect.

 

Of course all was just fne, up until like Jan 11, 2019, before i tried to update the formware.

 

Many solutions say to connect ethernet a computer but the 7500 does not have an ethernet port.

 

Any suggestions are greatly appreciated.

 

Thanks in advance,

Joe

Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Range Extender
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Christian_R
NETGEAR Employee Retired

Re: EX7500 - cannot connect to extender after firmware stall

Hello Joe - Please perform a factory reset on the extender. After doing so, you'll have to go through the setup again. 

 

~Christian

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