EX8000 as access point unable to find internet

[kaz73]

I'm trying to setup my EX8000 as an access point but it fails smart setup as it cannot find the router.

However all the devices hardwired to the EX8000 can successfully access the internet.

My EX8000 is hardwired to a Linksys MR9600 through a ethernet switch.

LinkSys<-->Switch<-->EX8000

I'm able to setup the EX8000 as an Extender but it seems flaky when I do as I only get about 10% signal.

Any ideas?

[plemans]

what happens if you directly connect the EX8000 to the router without the switch?