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dolfin67's avatar
dolfin67
Aspirant
Aug 08, 2020

Nighthawk AC1900 desktop wifi extender (EX7000-100 NAS)

I have the above listed model of wifi extender which worked 2 days ago and now is undiscoverable by my wifi hook up.  All lights are green and working.  The extender has not been moved.  It just stopped being recongnized.  I have shut off the internet and reconnected, still nothing.  I go to the app and it can not hook up because there is no netgear address to be found.  Help!!

 

Thanks! 

Dawn

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    What router is it connecting to? 

    What firmware is on the extender? 

    What are all the leds on it doing? color/blinking/solid

    If you hardwire into the extender (disable wifi on whatever device you connect to it), are you able to access the extender via the

    mywifiext   .   net? 

     

    the support site with manuals, firmware, guides is here: https://www.netgear.com/support/product/EX7000.aspx