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Forum Discussion
martin-wifi
Nov 29, 2020Aspirant
Power lead light dont work ?
Hi, My Netgear extender X4S dont work, the power led light do not open ?
martin-wifi
Nov 29, 2020Aspirant
When I plug the power to my Netgear extender X4S the power light don't open (led light show nothing), even I push the on/off button. I am not able to use my new, 3 weeks old, Netgear Extender X4S anymore...The power light and the extender don t work ?
- plemansNov 29, 2020Guru - Experienced User
If the power light doesn't come on at all, I'd return/exchange it. Especially if you're still within your return period for where you got it. Probably faster than going through netgears rma/return option.
Otherwise you'll have to start an rma process with netgear. You should also be within your free 90 days of support if its only 3 weeks old (provided it was purchased new).
Click on mynetgear at the top. register an account and the device. From there you can start the return/rma process if you go that route.