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Forum Discussion
Week signal AC1200 EX 6120 Wifi Extener
I've had poor signal in a room of my house that's normally fine since I added the extender a couple years ago. I decided to unplug it and plug it back in to see if that helps but it did not. When I sign on to Netgear it appears to be functioning ok.
The WPS light is not on does that have anything to do with my problem?
How can I diagnose, I'm definately not a computer person... Just want to be able to watch netflix in our movie room again.
11 Replies
starla wrote:I've had poor signal in a room of my house that's normally fine since I added the extender a couple years ago. I decided to unplug it and plug it back in to see if that helps but it did not. When I sign on to Netgear it appears to be functioning ok.
The WPS light is not on does that have anything to do with my problem?
How can I diagnose, I'm definately not a computer person... Just want to be able to watch netflix in our movie room again.
Define poor signal. Many times a device can show less bars of service but still be getting full speeds.
What speeds do you get over 2.4ghz? 5ghz?
What router are you using?
Speeds you pay for?
Speed that you get hardwired into the router? speeds over 2.4ghz/5ghz directly from the router?
Have you tried changing the wifi channels on the router? Mabye there's interfernce on the channel your on.
What is your house materials made of?
How far from the router is the extender?
do you have the extender setup in fastlane mode?
Another thing to check is to log into the extender to check your signals from the router. The led's on the front don't show the difference from 2.4ghz to 5ghz.
You can also try moving the extender around a little. Sometimes hvac within walls, foil lined insulation, or even metal backing from tv's/furniture can block the signal between router/extender. Moving laterally to a different outlet or closer/further can impact signals quite significantly.
Poor signal in that it will not load movies from netflix, or other movie channels nor will it load news broadcasts in that room. A couple rooms are slower but this one is farther from the unit. I've unplugged it and plugged back in no help. As I recall I had a four green lights but now only have 3. Not sure if there was a light on for WPS or if it was the one below it but there are no lights on there now just Power, Router and device are lit up. Once I installed the booster a couple years ago I've had great reception in all rooms and on patios. Now its back to being as bad as it was before installation.
Starla
starla wrote:Poor signal in that it will not load movies from netflix, or other movie channels nor will it load news broadcasts in that room. A couple rooms are slower but this one is farther from the unit. I've unplugged it and plugged back in no help. As I recall I had a four green lights but now only have 3. Not sure if there was a light on for WPS or if it was the one below it but there are no lights on there now just Power, Router and device are lit up. Once I installed the booster a couple years ago I've had great reception in all rooms and on patios. Now its back to being as bad as it was before installation.
Starla
Starla.
Thanks for responding. There's a whole bunch more questions that need answers to help you. If you're car wasn't running right you wouldn't tell the mechanic over the phone that its slow and when he asks for more details only say "it doesn't hit full speed". we need details as we aren't there to look at your setup or whats going on. Look back at the prior comment from me and try and help us to help you.
thanks
