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WiFi Extender EX8000 cannot connect to 5Ghz band of Nighthawk AX4 (RAX40) Router
EX8000 will never connect with my RAX40 router's 5 GHz network. Both Router and Extender's Firmwares are up to date. Connected with the tech support, Reset the extender settings, Changing rout...
Which channel is your RAX40 set to? The EX8000 needs to use the upper part of the 5GHz band for best reliability, and must not use DFS channels.
You may need to set your router to 80MHz channel width to unlock channels such as channel 149. (which will not be available on 160MHz which the EX8000 does not use)
Also try using the IP address of the EX8000 and not the DNS address which does not work as reliably.