Wifi extender has incoming signal but no outgoing signal

[JodyR]

My wifi extender shows a green incoming signal but my device says no internet service. The extender is 2 years old. It started doing this a couple of months ago. I have reset to factory settings with no luck. How do I fix it?

[DarrenM]

Hello JodyR

Try to factory reset again but make sure you are holding the reset button down for atleast 10 seconds.

DarrenM

[JodyR]

I'll try that, thanks.

[JodyR]

Tried that and it didn't work. Still says no internet connection. I just hope I don't have to get another one at $70. I'll totally do something different.