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Forum Discussion
ajmjr
Dec 26, 2019Follower
ex2700
I just changed internet service provider and cant get the wifi extender to work with the new provider. no problems with previous provider. tryed to connect with WPS but router light on extender just ...
plemans
Dec 26, 2019Guru - Experienced User
Firmware on your extender?
Router you're trying to connect to?
have you factory reset the extender? Push and hold reset while the device is powered on? the lights should change/blink when held long enough.
have you tried setting up via the netgear smart connect wizard and not via WPS? maybe whoever makes the router didn't implement wps correctly. The support site has install guides showing this as well as videos with the smart connect walk though.