Reply

Re: New Firmware v2.3.2.108 (XR500)

Rockemail
Aspirant

Re: New Firmware v2.3.2.108 (XR500)

When QOS is enabled, the game shows a bad connection or no Internet access to play the game, and the message appears repeatedly so that I get stuck on the title screen.
However, I can use other apps to browse the web and search for information, etc. The connection is fine.

Model: XR500|Nighthawk Pro Gaming Router
Message 151 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

When you're playing the games does Traffic Prioritization show it is prioritizing at all?
Message 152 of 769
Rockemail
Aspirant

Re: New Firmware v2.3.2.108 (XR500)

No, no any traffic is prioritizing.2020-12-16_00-18-24.png

Model: XR500|Nighthawk Pro Gaming Router
Message 153 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

That might be why, if you add the phones with the Games Console service it should prioritize the games and give a better experience.
Message 154 of 769
Rockemail
Aspirant

Re: New Firmware v2.3.2.108 (XR500)


@Netduma-Fraser wrote:
That might be why, if you add the phones with the Games Console service it should prioritize the games and give a better experience.

This did not help.
Even after setting all ports to prioritize then can see the traffic prioritizing I still can't log into the game.(Pokemon Masters EX, Mario Kart Tour).

I need to disable QOS to log into the game.

Model: XR500|Nighthawk Pro Gaming Router
Message 155 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

@Rockemail wouldn't suggest using all ports. Are you using the Geo-Filter at all?
Message 156 of 769
Rockemail
Aspirant

Re: New Firmware v2.3.2.108 (XR500)


@Netduma-Fraser wrote:
@Rockemailwouldn't suggest using all ports. Are you using the Geo-Filter at all?

No. I'm not using Geo-Filter. Keep it disabled.

Model: XR500|Nighthawk Pro Gaming Router
Message 157 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

Use Traffic Controller to make a rule for the phone to allow ALL traffic and see if it works with QoS enabled then.
Message 158 of 769
Rockemail
Aspirant

Re: New Firmware v2.3.2.108 (XR500)


@Netduma-Fraser wrote:
Use Traffic Controller to make a rule for the phone to allow ALL traffic and see if it works with QoS enabled then.

Still have the issue with QOS enabled.

Model: XR500|Nighthawk Pro Gaming Router
Message 159 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

@Rockemail what are your internet speeds and what are the usual QoS settings you use when enabled?
Message 160 of 769
Dioler
Aspirant

Re: New Firmware v2.3.2.108 (XR500)

Hi, I did a factory reset after installing dumaos 3.0. The second point I don’t know what you mean. Can you give me more detail?

Message 161 of 769
Netduma-Liam
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

Where are you checking your speeds? Are you looking in Connection Benchmark in DumaOS?

Message 162 of 769
Dioler
Aspirant

Re: New Firmware v2.3.2.108 (XR500)

I’m checking them in the connection benchmark and comparing with Speedtest.
Message 163 of 769
quadrophenic
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

The last few times I have been playing on xbox I have been getting packet loss and huge ping variations. I am fully wired, direct to the XR500 with dumaos classified games enabled and the console added to the geofilter but with it in spectate mode. 

Last night the game became unplayable (Fifa 21) with ping variations and packet loss. When I checked the duma dashboard it showed a device (sky Q) downloading at full bandwidth despite being set to 60% in QoS. When watching the dashboard I could see that the dumaos classified games kept enabling and disabling. For the time it was enabled it was not long enough to have any effect on the downloads so this is probably why my gaming experience was horrible and has been since moving to this build. I still believe this is linked to the device manager problem where devices jump on and offline intermitently. I have already tried a reboot of the router and it didnt help. Please fix the device manager for the next build everything that is unique and good about this router depends on it. In the meantime I will be downgrading again. 

Model: XR500|Nighthawk Pro Gaming Router
Message 164 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

@Dioler Connection Benchmark speeds still need to be improved upon so if you're getting them via speedtest.net then that's good.

@quadrophenic The Sky Q was able to download more as share excess will have been enabled. Were you using Congestion Control as even at that amount CC should have prevented the lag. Disable DumaOS Classified Games and try adding with the Games Console service instead and see if it prioritizes more consistently - what is your game console?
Message 165 of 769
quadrophenic
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

Apologies I wasnt clear, congestion control was set to 60% not bandwidth allocation. So nothing (that isnt in prioritisation) should have been able to consume more than 60%. Console is xbox one X. I will try the games console service as you suggest. 

Model: XR500|Nighthawk Pro Gaming Router
Message 166 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

@quadrophenic was CC set to Always or Auto-Enable? Are you using IPv6, VLAN etc?
Message 167 of 769
quadrophenic
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

It was set to auto enable. I have tried always to see if that helps but last night was bad again. No IPv6, no VLAN. PPPoE connection via openreach modem. 

I am starting to think it might be the game (Fifa21) so I will test tonight with some different games. I watched it the whole time I was playing last night and the prioritisation never went off when the packet loss and ping spikes were happening. 

Model: XR500|Nighthawk Pro Gaming Router
Message 168 of 769
Netduma-Liam
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

OK Thanks, let us know the results of your testing and we can go from there

Message 169 of 769
Rockemail
Aspirant

Re: New Firmware v2.3.2.108 (XR500)


@Netduma-Fraser wrote:
@Rockemailwhat are your internet speeds and what are the usual QoS settings you use when enabled?

After some testing, I found that whenever IPV6 is enabled, it has a chance to cause this problem, and when IPV6+QoS is enabled at the same time, this problem will definitely appear.

My IPV6 settings

Snipaste_2020-12-17_21-36-49.png


Model: XR500|Nighthawk Pro Gaming Router
Message 170 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

Okay thank you, we are aware of IPv6/QoS issues when both are used so we're looking into those. Thanks for the information.
Message 171 of 769
PSPatricko
Aspirant

Re: New Firmware v2.3.2.108 (XR500)

Can we install beta 3.0 on XR500 from XR700 topic or do we still have to wait for a proper one for our router model?

Message 172 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

You have to use the appropriate firmware for your router. You can find the XR700 beta here: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/XR700-DumaOS-3-0-Beta-Firmware/td-p...
Message 173 of 769
PSPatricko
Aspirant

Re: New Firmware v2.3.2.108 (XR500)

Yeah, but I'm talking about Xr500.
Message 174 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

Okay then you install the one from the first post of this topic.
Message 175 of 769
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