Reply

Re: New Firmware v2.3.2.108 (XR500)

Raf1212
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

@Netduma-Fraser something new 

Message 376 of 769
Seang91
Aspirant

Re: New Firmware v2.3.2.108 (XR500)

Hey guys, I am just wondering now when I make a list on the ping heatmap, how do I connect to only the servers in a specified list? I am playing warzone. I am new to all of this, and havent been able to find info on it elsewhere.
Message 377 of 769
Seang91
Aspirant

Re: New Firmware v2.3.2.108 (XR500)

I also cannot seem to use the geo filter correctly for warzone, would anybody be able to give me a quick breakdown on how it works. I followed everything I read properly I think, still doesnt seem to work.
Message 378 of 769
fooka03
Tutor

Re: New Firmware v2.3.2.108 (XR500)

@Netduma-Fraser @TimChang 

Happened again, LAN connections dropped but WiFi is still working.  I had turned off QoS via the hamburger menu as Tim mentioned in his last message and turned the debug log on.  Network performance has been absolutly terrible since taking those two actions but I've left it on until now.  The debug logs can be downloaded here:  https://drive.google.com/file/d/1klpQInbywAqqquUR_JKTCxR1xDiwUcjH/view?usp=sharing

Model: XR500|Nighthawk Pro Gaming Router
Message 379 of 769
TimChang
NETGEAR Employee

Re: New Firmware v2.3.2.108 (XR500)

@fooka03 Thanks for the logs, we will look into it.  When you said the LAN connection drops, does that mean none of your wired devices are not able to get the IP from XR500? Did you have XBox connecting to XR500 via wired LAN, and also turn on the instant-on mode on XBox?

Message 380 of 769
fooka03
Tutor

Re: New Firmware v2.3.2.108 (XR500)

@TimChangYes, they are unable to get IPs from the router for quite awhile.  An no, I don't have an XBox connected to the network.

Model: XR500|Nighthawk Pro Gaming Router
Message 381 of 769
TimChang
NETGEAR Employee

Re: New Firmware v2.3.2.108 (XR500)

@fooka03 Can you please try to upload this firmware and monitor a while? If you still can see the issue, please get the logs to us.

https://ntgr-my.sharepoint.com/:u:/g/personal/tichang_netgear_com/Ecek7S3fUjZHmGi11s60rNQB1eZUv5HHh-...

Thanks!

Message 382 of 769
brandoff7
Star

Re: New Firmware v2.3.2.108 (XR500)

Is this potentially the next beta release @TimChang ?

Do you want additional people testing?

Is there any change notes between 108 & this 112?
Model: XR500|Nighthawk Pro Gaming Router
Message 383 of 769
TimChang
NETGEAR Employee

Re: New Firmware v2.3.2.108 (XR500)

@brandoff7 This is only the debug firmware with one DHCP issue fix. We will add into next beta or official release. We suggested only the users that encountered the DHCP WAN disconnection issue during a DHCP renew to load this firmware for the testing. Thanks for your comments!

Message 384 of 769
gisuck
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

@TimChangI'm going to load this firmware too since I'm having the exact same issues where the LAN port disconnects after the WAN DHCP IP Address lease renews.

Message 385 of 769
drcheesenipz
Guide

Re: New Firmware v2.3.2.108 (XR500)

@TimChang have you had a chance to review the debug logs I PM'd you? I was experiencing random crashes to reboot on .108, with one episode happening three times in a row.

Model: XR500|Nighthawk Pro Gaming Router
Message 386 of 769
fooka03
Tutor

Re: New Firmware v2.3.2.108 (XR500)

Installed the updated firmware, QoS still off, debug logging on.  I'll give it about 10 days and get back to you.

Model: XR500|Nighthawk Pro Gaming Router
Message 387 of 769
gisuck
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

@TimChangHey Tim,

 

This happened overnight while I was sleeping, but my WAN DHCP was renewed 6 hours ago and when I check the "Monitoring > Statistics" it shows all the LAN ports (the 3 I'm using) has only been online for 6 hours. It also aligns with my unbound DNS installed on my raspberry pi. The cache flushed because the interface went offline.

Message 388 of 769
gisuck
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

I forgot to mention that this means that the firmware does not resolve the issue. The LAN ports are still restarting after WAN DHCP renewal. No idea why. I am on Rogers ISP which uses dual stack IPv4 IPv6. QoS service is disabled on my XR500 due to it's related bugs.

Message 389 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

@gisuck that sounds normal as that will happen often, sounds like everything reconnected as expected though.
Message 390 of 769
gisuck
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

@Netduma-Fraserthis is in relation to the firmware update that @TimChang posted which mentions that resolves this issue. It doesn not appear to resolve the issue. I'm not sure what the point of resetting the LAN port after WAN DHCP renewal other than it's causes disconnects on real time streaming events, such as my Microsoft Teams when I'm in meetings.

Message 391 of 769
Raf1212
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

@TimChang I'm sending  in email version 112 logs, today I disconnected several times, wifi and internet cable, xr500 settings like I sent you

Message 392 of 769
minino
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

when to open improvements regarding apex legends? when new update?

Message 393 of 769
Netduma-Liam
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

What issue are you experiencing with Apex? We can probably push a cloud update to resolve a lot of these problems!

Message 394 of 769
minino
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

Geofilter not working fine, i have update cloud but hit detection is horrible
Message 395 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

We'll get a cloud update to sort out the filtering, select the closest server on the game server selection though for a better experience.
Message 396 of 769
mardock2009
Guide

Re: New Firmware v2.3.2.108 (XR500)

Hi

XR500 V2.3.2.112-DHCP-a solved my problem I was losing connection every day on all ethernet and wan after reconnecting pppoe change ip... it is the only soft that works.

There is only a small problem with displaying the webgui

you can correct it

thank you

1611387744565.JPEG1611387744625.JPEG1611387744666.JPEG

mardock2009
Model: XR500|Nighthawk Pro Gaming Router
Message 397 of 769
mardock2009
Guide

Re: New Firmware v2.3.2.108 (XR500)

if the photos don't display I have packed them

https://drive.google.com/file/d/18MIFL_1fCRIYALZ3oYwyYaeKCIdJEChb/view?usp=sharing

mardock2009
Model: XR500|Nighthawk Pro Gaming Router
Message 398 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

That's great to hear @mardock2009! What web browser/device were those screenshots taken on?
Message 399 of 769
mardock2009
Guide

Re: New Firmware v2.3.2.108 (XR500)

Google chrome browser on pc

mardock2009
Model: XR500|Nighthawk Pro Gaming Router
Message 400 of 769
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