Reply

Re: New Firmware v2.3.2.108 (XR500)

Delx
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

anyfeedback from my logs on the smart connect issues? @TimChang 

Message 576 of 769
Baturi
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

@Netduma-Fraser Hi i haven't been keeping up with the netgear fourms however i am hearing their is a 1.14 update or something? can you walk through me with that pls
Message 577 of 769
satty021
Aspirant

Re: New Firmware v2.3.2.108 (XR500)

My .114 version I just installed, reset twice and went through the complete Router setup process does not even show Ping Heat Map as an option to select in the GUI.  Any thoughts here?

Message 578 of 769
satinghostrider
Aspirant

Re: New Firmware v2.3.2.108 (XR500)

There has been some changes to the GeoFilter map where Singapore is now not there anymore. On the previous version, I could still peek and find Singapore and the cursor would turn white. With the latest update for the XR500, Singapore seems to be wiped off from the map. Yes we are very small but we are there. Smiley Sad

 

Model : XR500

Firmware : V2.3.2.114

Message 579 of 769
satty021
Aspirant

Re: New Firmware v2.3.2.108 (XR500)

I also noticed the Connection Benchmark is not available either to select. It ran the connection speed test during initial router setup but doesn’t show that nor Ping Heat Map in the GUI of version .114.
Model: XR500|Nighthawk Pro Gaming Router
Message 580 of 769
Netduma-Liam
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

Did you perform a factory reset after installing the new firmware? It's recommended you do this.

Message 581 of 769
gisuck
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

I suspecting that scheduled connection benchmark, when the schedule runs, is causing the 100% bug. It's the most recent feature I've turned on and I noitced that after a days worth of running every 4 hours I find that the router is stuck on 100% CPU usage including in the debug window. The cause seems to be random and not at any specific time. Unforutnately the capture debug log doesn't capture the top process to show why this might be happening. Is there a way to update the "save debug log" to dump the process list in the next release? It might be helpful.

 

 

Personally I would like to have SSH access to mess around when things like this happens, but I understand there's limits. Smiley Wink

Message 582 of 769
satty021
Aspirant

Re: New Firmware v2.3.2.108 (XR500)

Yes. I did twice and went through the complete router setup. GUI is a little slow and missing links Connection Benchmark and Ping Heat Map links
Model: XR500|Nighthawk Pro Gaming Router
Message 583 of 769
Netduma-Liam
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

That's interesting, does it drop back down to normal after a while? What about after a quick reboot?

If you click the three-line menu in the top right of the interface you can monitor Rapp performance there!

Message 584 of 769
Netduma-Liam
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

Which method did you use to factory reset, did you hold the button on the back of the router for 30 seconds or did you do it through the interface?

Message 585 of 769
satty021
Aspirant

Re: New Firmware v2.3.2.108 (XR500)

Held down the button for 30 seconds
Model: XR500|Nighthawk Pro Gaming Router
Message 586 of 769
-JK-
Star

Re: New Firmware v2.3.2.108 (XR500)

If somebody can show me a screen shot of v2.3.2.114 dashboard and how it’s supposed to look that would be helpful until then I’m sticking to 108 and the features I like.
Message 587 of 769
niewiado
Star

Re: New Firmware v2.3.2.108 (XR500)

Hello all- I had the .108 beta going and today the nighthawk app had an update to .114. This sort of automated update has never happened before on the beta. I’ve seen some mixed reports on here as well about how good .114 is. Can someone from netduma chime in here about why the beta is now auto updating and also if this is a stable release? Thanks
Model: XR500|Nighthawk Pro Gaming Router
Message 588 of 769
satty021
Aspirant

Re: New Firmware v2.3.2.108 (XR500)

With .114 I have erased from the interface and reset on multiple occasions using the reset button on the back. Ran through the initial router setup multiple times. Still not seeing the Ping Heat Map or the Connection Benchmark.

Upgraded from .108
Current version: V2.3.2.114
Current GUI Language Version: V1.0.0.392
Model: XR500|Nighthawk Pro Gaming Router
Message 589 of 769
Maddogsss
Aspirant

Re: New Firmware v2.3.2.108 (XR500)

I note I have just had an update notification on the nighthawk app to and I am not even on the beta.
Message 590 of 769
Netduma-Liam
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

OK, could you please try using the reset in the interface please?

Message 591 of 769
Netduma-Liam
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

There aren't any real cosmetic differences between .108 and .114 so you won't notice any differences there!

 

Message 592 of 769
Netduma-Liam
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

Oops sorry - I hadn't seen this comment before replying to your other one.

 

It's strange that those features just aren't there for you, I'd suggest now reinstalling .114 again and see if this resolves it!

Message 593 of 769
Maddogsss
Aspirant

Re: New Firmware v2.3.2.108 (XR500)

Is this 114 version still beta then? If it is why is it coming up on the nighthawk app?
Message 594 of 769
Funstuff
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

Hello,

Haven't truely tested much on 108 due too the reports already of stability and other things.

 

I did have ipv6 on for several days with no issues but I saw where it is mostly affected if you use QoS which I have not played with too much.

I did discover an issue where the device manager (in Duma) is not updated when you change the routers LAN IP. The devices connected all updated fine. Attached is a screenshot of Duma with incorrect IP and ipconfig with the actual IP.

 

Model: XR500|Nighthawk Pro Gaming Router
Message 595 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

@Maddogsss the stable pre-beta versions are what are uploaded so that routers know whether there is a new version, this is unchanged even when you're on a beta version. So unfortunately the pre-beta version was named the same as the beta version. Pre-beta .114 includes security fixes.

@Funstuff Can you try the .114 beta version please and see if it works?
Message 596 of 769
niewiado
Star

Re: New Firmware v2.3.2.108 (XR500)

@Netduma-Fraser Does that mean we should install the version prompted on our nighthawk mobile apps even if we were indeed running the beta .108 as the time?
Model: XR500|Nighthawk Pro Gaming Router
Message 597 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

@niewiado if you want to continue using the beta then do not upgrade to the version prompted by the app.
Message 598 of 769
Delx
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

I am again getting to my wits end. having to restart the router several times a day again as devies are not connecting!

 

this router has gave me 5 months of headache! with hundreds of restarts done.

 

Message 599 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

@Delx which firmware are you on currently, .108, .114 (pre-beta that likely auto updated) or .114 beta?
Message 600 of 769
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