Reply

Re: New Firmware v2.3.2.108 (XR500)

Delx
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

Hi I have send Tim an dm with download link for log files.

 

 

file 1debug-logs-smartconnect-with-xr7000.zip

- 2.4ghz + 5ghz wifi enabled, With Smart connect enabled and XR700 Mesh router (constant disconnects and connection issues)

 

file 2debug-log-no-smartconnect-with-xr7000.zip

- Only 2.4ghz wifi enabled With Smart connect DISABLED and XR700 Mesh router (constant disconnects and connection issues)

 

file 3debug-log.zip

- Only 2.4ghz wifi enabled With Smart connect DISABLED and XR700 Mesh router DISCONNECTED (its more stable and steady for 1-2 weeks??)

 

 

Message 676 of 769
iielmesswavy
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

When are we expecting a new release for testing?
Model: XR500|Nighthawk Pro Gaming Router
Message 677 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

We don't have a date but we're working on it - are you using the .114 beta yet?
Message 678 of 769
iielmesswavy
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

I have download it and I am now installing it. What is it fixing?

Model: XR500|Nighthawk Pro Gaming Router
Message 679 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

Did you get it from the beta forum or the main firmware page? They're not the both firmware just so you're aware. Correct beta version can be found here: https://www.dropbox.com/s/4mwe5sx81gsc129/XR500-V2.3.2.114-DumaOS3.0.203.img?dl=0

Most noticeably should be the DHCP issue and IPv6 fixed https://www.dropbox.com/s/4mwe5sx81gsc129/XR500-V2.3.2.114-DumaOS3.0.203.img?dl=0
Message 680 of 769
iielmesswavy
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

I used the one that was on page 26. Is that the one I want?
Model: XR500|Nighthawk Pro Gaming Router
Message 681 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

Yes that's fine!
Message 682 of 769
Delx
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

@Netduma-Fraser 

Has my logs been looked over yet?

Message 683 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

I'm not aware when they would be or not as you sent them to Tim - he may have looked at them and used them to try and figure out where the issue is - he won't necessarily reply back.
Message 684 of 769

Re: New Firmware v2.3.2.108 (XR500)

@Netduma-Fraser I uploaded the latest 114 firmware and did a factory reset now the router died on me (no lights or anything). I waited 30min before I determined it might have being bricked 

Model: XR500|Nighthawk Pro Gaming Router
Message 685 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

@Killerelite06 apply the firmware again using the TFTP method, wait for that complete and then do a factory reset and see if it is better. https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Message 686 of 769
Raf1212
Apprentice

Re: New Firmware v2.3.2.108 (XR500)

hello, what's up, 9 months of testing nothing still , I feel like a forgotten netgear / netduma user,

Message 687 of 769
Netduma-Liam
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

We're still working on it, don't worry, these things can take time so we really appreciate your patience!

Message 688 of 769
Mondezz
Aspirant

Re: New Firmware v2.3.2.108 (XR500)

Hi there,

 

I've just updated to the 114 beta firmware and I'm having a few issues.  QoS doesn't seem to be working and everytime I load the tab there is a pop up saying 'device not found' and the lower Traffic Prioritization window never loads.  Just a spinning circle.

 

Also the Geo filter does not seem to be working, when I'm in game no server/ping icons appear as they did on the previous OS.

 

I tried downgrading to 108 but this did not fix the issue, any help appreciated.  I've also done a factory reset 3 times with no change.

 

 

Model: XR500|Nighthawk Pro Gaming Router
Message 689 of 769
rifiano45
Aspirant

Re: New Firmware v2.3.2.108 (XR500)

Même problème que toi plus de priorisation du trafic un cercle qui charge en continu a la place ...
Message 690 of 769
Netduma-Liam
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

Sorry to hear that!

 

Just to be clear, did you do a factory reset immediately after upgrading to the .114 firmware? This is reccommended to ensure any low-level code left from the previous firmware is cleared out.

 

What game are you seeing this with on Geo-filter? 

Message 691 of 769

Re: New Firmware v2.3.2.108 (XR500)

@Netduma-Fraser I dont think I explained in enough detail. The router is completly dead no lights or any connection wired or wireless (I even tried the Euro plug with adapter to ensure that it wasnt the point of failure). I geuss its R7135 (£340.08) down the drain Smiley Sad

Model: XR500|Nighthawk Pro Gaming Router
Message 692 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

@Killerelite06 unplug the router from the power completely for 24 hours - that will let the residual power drain and I've seen in the past that it can help bring a router back online in some cases.
Message 693 of 769

Re: New Firmware v2.3.2.108 (XR500)

@Netduma-Fraser I left it off for over 24 hours (since I made the first post about it being dead). It’s still shows no LEDs or connections wired/wireless .
Model: XR500|Nighthawk Pro Gaming Router
Message 694 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

@Killerelite06 I rarely advocate it but could you try doing a 30-30-30 reset please https://www.experts-exchange.com/articles/373/Perform-a-30-30-30-reset-on-your-Wireless-Router.html

Please no one else attempt to do this reset, it could damage your router.
Message 695 of 769

Re: New Firmware v2.3.2.108 (XR500)

@Netduma-Fraser Tried it and still nothing. I think it might be time to call it and replace the router 

Model: XR500|Nighthawk Pro Gaming Router
Message 696 of 769
karolkob
Initiate

Re: New Firmware v2.3.2.108 (XR500)

When are you gonna add Battlefield V to the Ping Heatmap?

Model: XR500|Nighthawk Pro Gaming Router
Message 697 of 769
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.108 (XR500)

@Killerelite06 it sounds like it unfortunately. The power may have dipped when upgrading causing it to brick.

@karolbob it is on our roadmap so we'll add it as soon as we can.
Message 698 of 769
Watoshki
Guide

Re: New Firmware v2.3.2.108 (XR500)

Should I just go ahead and purchase the new 1000? Version 108 is perfect except for ipv6 not working.. version 14 is missing a ton of features so I reverted back to 108. Is 108 safe to use still? If not. Should I just buy the new
xr 1000 so that I can have 3.0? Or is it safe to keep using.108 until a better hotfix is available to surpass. 14 please advise.. been in the beta ever since release.. thanks
Model: XR500|Nighthawk Pro Gaming Router
Message 699 of 769
dumarm76
Aspirant

Re: New Firmware v2.3.2.108

hey i cant find the link to download duma os 3.0 for the xr500 ,looked everywhere

Message 700 of 769
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