Reply

Re: New Firmware v2.3.2.120 (XR500)

Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

@V1Z10N can you hard turn off the console please, wait 2 minutes and try again?
@Dumauser3348493 make a custom rule on Traffic Prioritization for the PC, src 1-65535 dst 1-65535 Normal, Apply to WAN then do a speed test please and see what you get.
Message 151 of 607

Re: New Firmware v2.3.2.120 (XR500)

I tried with a phone not sure it if should still work but speeds remain the same. I'm starting to wonder if it's my phone hardware problem since it's had some hard drops. A chromebook across the house received near 200mbps while my pixel 3 and other phones get 60-80 even standing near the router
Message 152 of 607
V1Z10N
Star

Re: New Firmware v2.3.2.120 (XR500)

@Netduma-Fraser 

I did that bruv,still zero server data on my Geo-Filter...anything else..?,getting kinda frustrated now, no offence but can you guys get the XR500 to a stable build to run DumaOS 3.0 without issues..? How many years left of this Beta? Ive been very patient for months now and well a fuse blew with this upgrade today,Help me understand please bro,what is going on..?

 

Model: XR500|Nighthawk Pro Gaming Router
Message 153 of 607

Re: New Firmware v2.3.2.120 (XR500)

Ok I'm embarrassed but I think I found the issue.
My phone's battery saver 🙈
Message 154 of 607
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

@V1Z10N How is the console connected to the router? Do you see any icons when first booting up the game or blank there as well?
@Dumauser3348493 haha no worries, happens to the best of us, thanks for the update on what it was!
Message 155 of 607
V1Z10N
Star

Re: New Firmware v2.3.2.120 (XR500)

@Netduma-Fraser 
Nothing comes up bruv,Geo-Filter is empty like my pockets,my console is connected directly to the router via cat8 gold plated 1 GB cable,anyway,.. I went back to .114 DumaOs 3.0 and everything works fine for me,The Geo-Filter is a Christmas Tree again,woohoo. I do think that whenever yall drop an update ill wait a week to see others feedback to determine whether i should update or not,I want 3.0 but these constant issues can get to the best of us.

Model: XR500|Nighthawk Pro Gaming Router
Message 156 of 607
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

@V1Z10N it's more likely the severing of the connections by the upgrade/reset did that, I suspect if you upgrade again then it will work.
Message 157 of 607
TimChang
NETGEAR Employee

Re: New Firmware v2.3.2.120 (XR500)

Hi @Netduma-Fraser  @PEJMAN 

Unfortunaltely, we don't have this design. You should have wifi and GUI management credential pretection. It should not easily be accessed by others.

Message 158 of 607
justaname
Aspirant

Re: New Firmware v2.3.2.120 (XR500)

Connection keeps dropping even after the newest update

Message 159 of 607
Nareshak
Star

Re: New Firmware v2.3.2.120 (XR500)

Yes I had reset the router after .120 update...Thanks for the .104 link and I have now downgraded to 104 and hope not to see internet drops cos I never had Internet drops issue with .104 before when it was released.

Message 160 of 607
quadrophenic
Apprentice

Re: New Firmware v2.3.2.120 (XR500)

--DELETED--

Found the problem 🙂 

 

Model: XR500|Nighthawk Pro Gaming Router
Message 161 of 607
PEJMAN
Aspirant

Re: New Firmware v2.3.2.120 (XR500)

@Netduma-Fraser 

@PEJMAN there isn't a way to do that currently, I'm not sure if it's something that will be implemented but maybe @TimChang can take a look at that possibility? 

yes please force him to make changes and i'm very grateful. i think it is very important option to implement to the OS, and i know other company´s already have this option in software level. please add this option in futur!

Message 162 of 607
spdsk8race
Apprentice

Re: New Firmware v2.3.2.120 (XR500)

By chance, do you have traffic meter turned on?
Message 163 of 607
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

@justaname Did you factory reset after the .120 update?
@Nareshak keep us posted!
@PEJMAN Tim has said this won't be possible above: "Unfortunaltely, we don't have this design. You should have wifi and GUI management credential pretection. It should not easily be accessed by others."
Message 164 of 607
mathmath51
Apprentice

Re: New Firmware v2.3.2.120 (XR500)

As mentionned in several posts, the disconnection issue is still there.

 

After a bit more of a week of uptime (it's always around 7 days and a few hours since the first beta), wifi internet is dropped (you are still connected to the wifi), then lan internet is dropped, then ultimately you can't reach the router (ping comes back with error).

Manually turning the router off then on solves the issue for a week.

I'm using only IPv4.

 

At this stage instead of trying to fix an issue that is plaguing this router for a long time now, may I suggest a planned reboot feature implemented please.

 

Thanks

Model: XR500|Nighthawk Pro Gaming Router
Message 165 of 607
Code_kill
Guide

Re: New Firmware v2.3.2.120 (XR500)

Can't wait to use this router as my doorstop. Money well spent 😛 the more updates we get the more disconnects I get. Done all steps mentioned except unplug and hit with hammer
Message 166 of 607
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

@mathmath51 @Code_kill if you're able to get the log information as per the instructions here and PM them to @TimChang that would be really helpful for NG to be able to resolve the issue https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-120-XR500/m-p/2...
Message 167 of 607
spdsk8race
Apprentice

Re: New Firmware v2.3.2.120 (XR500)

For anyone experiencing the router rebooting or dropping internet, do you have traffic meter enabled?
Message 168 of 607
mathmath51
Apprentice

Re: New Firmware v2.3.2.120 (XR500)


@spdsk8race wrote:
For anyone experiencing the router rebooting or dropping internet, do you have traffic meter enabled?

Yes I have. Do you think it's what overflow the memory of the router or something ?


@Netduma-Fraser wrote:
@mathmath51@Code_killif you're able to get the log information as per the instructions here and PM them to @TimChang that would be really helpful for NG to be able to resolve the issue https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-120-XR500/m-p/2...

The issue is that you don't have much time between loss of internet and router unreachable 😞

Model: XR500|Nighthawk Pro Gaming Router
Message 169 of 607
spdsk8race
Apprentice

Re: New Firmware v2.3.2.120 (XR500)

Try this:
Reset your counter, hit apply, then turn the counter off (uncheck) then apply again and reboot. I have been plagued with 2 routers rebooting 4 times a days and I just turned that off and made check the NTP time which was out of sync and I have had 17 hours of uptime and no reboot. First time in 2 years across 2 xr500's
Message 170 of 607
Netduma-Fraser
NetDuma Partner

Re: New Firmware v2.3.2.120 (XR500)

@mathmath51 if you can't do it don't worry Tim does have data from other users, would be interested to see if the above works for you.
Message 171 of 607
justaname
Aspirant

Re: New Firmware v2.3.2.120 (XR500)

yes, i did factory reset after the update and still have had issues with the internet dropping

 

Message 172 of 607
spdsk8race
Apprentice

Re: New Firmware v2.3.2.120 (XR500)

@justaname do you have traffic meter enabled after the factory reset?
Message 173 of 607
justaname
Aspirant

Re: New Firmware v2.3.2.120 (XR500)

yes

Message 174 of 607
spdsk8race
Apprentice

Re: New Firmware v2.3.2.120 (XR500)

@justaname
Try this:
Reset your counter, hit apply, then turn the counter off (uncheck) then apply again and reboot. I have been plagued with 2 routers rebooting 4 times a days and I just turned that off and made check the NTP time which was out of sync and I have had 17 hours of uptime and no reboot. First time in 2 years across 2 xr500's
Message 175 of 607
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